Frequently Asked Questions

Will Call is located along the fence near the Main Gate and generally opens when the parking lots open.

Please bring a valid photo ID when picking up your tickets.

If you purchased digital tickets, please have your tickets downloaded or accessible on your phone before arriving. Screenshots of tickets are not accepted. If you are unable to access your tickets, visit Will Call and our team will be happy to assist you.

If you would like to arrange to pick up your tickets before show day, contact the Tags Box Office at 800-650-TAGS.

Yes! If tickets are still available, they may be purchased at the Box Office beginning approximately two hours before gates open.

We always recommend purchasing tickets in advance, as availability is not guaranteed on show day.

Log into your Tags Tickets account and select My History. Find your transaction and select Details to view your receipt. From there, select View Tickets to access your tickets.

If you have trouble accessing your tickets, please contact the Tags Box Office and we'll be happy to help.

Online ticket sales remain available until after the headlining artist takes the stage, unless the event sells out beforehand.

All ticket sales are final. Tickets are non-refundable and non-exchangeable.

Tickets are valid only for the event for which they were issued and should only be purchased through authorized ticket outlets.

If an event is postponed, canceled, or rescheduled, information regarding your tickets and available options will be communicated to ticket holders.

Gold Circle is our premium reserved seating area located in the first three seating sections closest to the stage. The area is barricaded and accessible only to guests with Gold Circle tickets.

Gold Circle guests also have access to an exclusive bar located within the Gold Circle area.

Reserved Seating is the seated area located directly behind Gold Circle and in front of the sound mixing tower. Your ticket will indicate your assigned section and seat.

Have your ticket and photo ID ready before reaching the gate. Even if you do not plan to purchase alcohol, having your ID ready will help keep the entry process moving quickly.

If you're bringing a lawn chair, please remove it from its carrying bag before arriving at the gate. Make sure any bags meet our current bag policy and leave all outside food and beverages behind.

All guests and belongings are subject to security screening before entering the venue.

A little preparation before you get in line helps us get everyone through the Front Gate and into the show faster!

If you plan to purchase or consume alcoholic beverages, you must have a valid government-issued photo ID and receive the appropriate wristband.

All guests may be asked to provide identification regardless of age or appearance.

No valid ID = no alcohol service.

No. The Michelob Ultra Summer Stage has a strict no re-entry policy.

Please make sure you have everything you need from your vehicle before entering through the Front Gate. Once you leave the venue, you will not be permitted back inside using the same ticket.

An All Ages event does not have a minimum age requirement; however, all guests under the age of 18 must be accompanied by a parent or guardian.

All guests, regardless of age, are required to have a ticket.

Children under five are generally not encouraged to attend concerts due to crowd size and sound levels.

Yes, but all guests under the age of 18 must be accompanied by a parent or guardian at all times.

We strongly discourage dropping off minors at the venue and picking them up after the concert. Our goal is to provide a safe and enjoyable experience for everyone attending.

Concert parking is available adjacent to the venue on a first-come, first-served basis.

Parking fees vary by show. Please follow the directions of our parking attendants when entering and exiting the property so we can keep traffic moving safely and efficiently.

Parking is available in designated lots surrounding the venue. The lots being used and parking fees may vary by event.

Please follow all posted signage and the directions of our parking attendants when entering and exiting the property. Their directions help us keep traffic moving safely and efficiently.

Please check your specific event information before show day for current parking locations and pricing.

Yes. Enter through the main parking area and let the parking attendant know that you require accessible parking.

Guests with a valid handicap tag or placard will be directed along the fence line toward the back of the stage area. Please make sure your handicap tag or placard is clearly visible when entering.

This area provides convenient access to the accessible entrance, accessible restrooms, and ADA viewing area.

No. Party buses are not permitted anywhere on the Michelob Ultra Summer Stage at Tags property and will not be allowed to enter or park in our lots.

If you are attending with a large group, please make alternate transportation arrangements before arriving at the venue.

Overnight camping is not permitted on the property.

Our parking areas are used for other events and activities and must be cleared following each concert.

Yes! Guests are welcome to bring their own lawn chairs and blankets.

Chair bags and carrying cases are not permitted. Please remove your chair from its bag before arriving at the Front Gate. This helps our security team complete inspections more efficiently.

Don't want to carry a chair? Chair rentals are available inside the venue:
Standard Chair Rental - $5
Premium Adirondack Chair Rental - $10

When the show is over, simply leave your rented chair behind and we'll take care of the rest.

As part of our commitment to guest safety, the Michelob Ultra Summer Stage has a no-large-bag policy.

Non-clear bags must be smaller than 12" x 6". Larger bags must be clear.

All bags and personal belongings are subject to inspection by security before entry.

We recommend bringing only what you need to help make entry into the venue as quick and easy as possible.

Small personal cameras used for still photography are generally permitted unless otherwise requested by the artist.

Professional photography equipment and audio or video recording devices are prohibited unless specifically authorized.

Artist policies may vary by show.

No. Outside food and beverages are not permitted inside the venue.

Don't worry-we have plenty waiting for you inside! Food, non-alcoholic beverages, and full-service outdoor bars are available throughout the venue.

Our concert menu includes a variety of venue favorites such as salt potatoes, soft pretzels, nachos, curly fries, jumbo hot dogs, chicken spiedies, sausage with peppers and onions, cheeseburgers, and more.

Menu selections and availability may vary by event.

The Michelob Ultra Summer Stage uses a ticket system for food and beverage purchases.

Purchase the appropriate food or beverage tickets from one of our ticket stations and then redeem them at the Food Hut or outdoor bars.

This system helps our bartenders and food service team keep lines moving quickly during busy concerts.

Yes. Guests purchasing or consuming alcoholic beverages must present a valid government-issued photo ID and receive the appropriate wristband.

No valid ID = no alcohol service.

All guests may be asked to provide identification regardless of age or appearance.

No. The Michelob Ultra Summer Stage at Tags is a cash-only venue.

ATMs are available on-site for your convenience.

Our concerts are generally rain or shine, so guests should come prepared for changing weather conditions.

The performance stage is covered, allowing artists to perform during most weather conditions. Guests are welcome to bring appropriate rain gear.

In the event of severe or dangerous weather, the venue may temporarily pause the event or evacuate the concert grounds until conditions are deemed safe.

Please follow all instructions from venue staff and watch our official channels for show-day weather updates.

Smoking is permitted only in designated areas of the outdoor facility.

Please be respectful of other guests and follow all posted signage and instructions from venue staff.